Never compromises health and safety in the mistaken belief that other requirements are more important. Performs work in accordance with health and safety responsibilities, policies, procedures and standards.

Provides prompt and efficient customer service and is always focused on achieving internal and external customer satisfaction.

Recognises the importance of being environmentally responsible and performs work in accordance with environmental responsibilities, policies, procedures and standards.

Continually looks at new ways to improve individual, team and business performance and actively supports change. Makes suggestions for improvement and is prepared to adapt to new ideas to improve products and services, work processes and procedures and financial performance.

Accepts responsibility for own actions and behaviours and ensures work performed meets agreed performance levels, policies, procedures and standards. Acts in an ethical, fair and reasonable manner.

Trusts and respects each other's opinions, ideas and contributions. Supports team members and proactively participates in and contributes towards the achievement of team goals.

Our managers control performance gaps, delegate tasks, reward successes, and actively drive individual and team performance to achieve business results.

Our managers act as role models for other employees by providing clear direction and leading by example. Our managers will instil commitment and motivation in individuals and the team to align values and behaviours to our company vision and values.

Our managers actively develop team capability and support employee development through coaching and counselling individuals to manage their career and personal development.